M&S redeems its reputation by offering cheapest deal

August 28, 2013 at 1:31 pm

If any high-street store enjoys a trustworthy reputation it is probably Marks and Spencer. Provider of cosy cardigans and the nation’s underwear needs, the store entered the energy market back in 2008. It was with a degree of incredulity, therefore, that consumers learned in April that M&S had been guilty of mis-selling their energy deals by overstating their competitors’ prices.

To add insult to injury, a whistle-blower revealed that he had deliberately targeted older women who were seen as being more likely to sign on the dotted line. He went on to admit that the only people whom he did not mis-sell to were the “tiny minority” who brought their bills into the store to make a proper comparison or the equally small number of customers who would genuinely save.

After hitting the headlines for all the wrong reasons, it is good news for M&S that they are now able to redeem their reputation by being recognised as offering the cheapest energy deal on the market. The Fix and Save tariff will cost £1,139 a year and, as the name suggests, is a fixed deal up until 30 September 2014.

With energy prices likely to rise this year, M&S’s deal offers peace of mind and good value for consumers worried about their energy costs.

As always, customers are advised to do their sums carefully and to bear in mind the fact that there is an exit fee of £50 payable if they move away from the deal before the end date.

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