Supplier Services

When considering which electricity supplier to use, there are many factors, in addition to price, to consider. Below are a number of services offered by gas and electricity providers, as well as examples of providers that offer them.

Dual fuel

Dual Fuel

A number of energy companies supply both gas and electricity, and offer discounts to those who have both gas and electricity supplied by them. This means that in some cases it can be worthwhile to use the same supplier for both these utilities.

Examples of provider who offer this service:

  • British Gas
  • Powergen
  • Npower

Capped/fixed billing

Capped/fixed billing

Suppliers offering capped/fixed billing allow the consumer to pay a set amount of money by direct debit each month based on how much their predicted annual bill will be. Customers paying by direct debit are sometimes eligible for discounts.

Examples of provider who offer this service:

  • British Gas
  • Npower

Online

Online

More and more providers are offering online billing to their customers. This allows you to pay bills and submit meter readings securely over the internet. Some providers offer discounts to online customers.

Examples of provider who offer this service:

  • London Energy
  • Powergen
  • ScottishPower

Green

Green

Green energy sources are becoming increasingly popular amongst gas and electricity customers. In response to this, a number of suppliers now offer energy that is derived partially from a renewable source such as wind farms and hydroelectric power.

Examples of provider who offer this service:

  • Green Energy UK
  • Scottish Hydro-Electric