Contact Details

Utilita Energy Ltd
Secure House
Moorside Road
Winchester
S023 7RX

Contact Information

• General Enquiries 0845 450 4357
• Email customerservices@utilita.co.uk

General Information

Utilita is a new company that aims to provide cheap energy whilst reducing greenhouse gas emissions.

Selling points

• £10 ‘Emergency’ and ‘Friendly Credit’ – when you need it, meaning you won’t be cut off during evenings, weekends and bank holidays;
• Easy and convenient remote top-ups – pay online, via text message, over the phone or at any PayPoint outlet;
• Competitive Prices;
• Easy to use Smart Meters;
• UK based call center.

Supplier services

• Dual Fuel
• Economy 7

Packages on offer

Smart Energy

A prepayment tariff, which provides competitive gas and electricity prices for all prepayment customers. This includes the free installation of easy to use smart meters, convenient remote top-ups and ‘Friendly’ and ‘Emergency Credit’ when you need it.

Energy Saver

For customers who prefer to be billed monthly for their gas and electricity usage and pay via Direct Debit. This is a mid-ranged tariff but is their cheapest non-prepayment option. It does not include smart metering technology.

Standard

This is a basic rate tariff for gas and electricity and is their most expensive tariff. It is billed monthly with cash or cheque payments and does not include smart metering technology.

Ways to pay your bill

• Pay-As-You-Go
• Direct Debit
• Cash/Cheque

Special services

Utilita specialises in bringing their prepayment customers the best deal they can and they strongly believe you should not have to pay more to pay-as-you-go.

Fuel Mix Information – Where Electricity Comes From
Coal %	Natural Gas %	Nuclear %	Renewable %	Other %	CO2 emissions per kg/kWh	Radioactive Waste per g/kWh
Awaiting Information