Southern Electric
Contact Details
Southern Electric
Inveralmond House
200 Dunkeld Road
Perth
PH1 3AQ
Contact Information
- General Enquiries 0845 026 0654
- Electricity Emergencies 0800 072 7282
- Email Contact Form
General Information
Southern Electric is part of the Scottish and Southern Energy Group (SSE), and provides energy to 2.6 million of the 5 million SSE customers.
Selling points
- Free Air Miles are available to Southern Electric customers, with added Air Miles bonuses for customers who buy their gas and electricity from them.
- Southern Electric also offers free Argos points for its customers.
Supplier services
- Dual Fuel
- Green
- Economy 7
Packages on offer
Electricity domestic standard
Standard electricity, where units are charged at the same rate, regardless of the time they are used.
Electricity Economy
This package is suitable for households where over 15% of electricity is used at night, as units are charged at a cheaper rate during the night-time.
Gas Standard
Standard gas, where units are charged at the same rate, regardless of the time they are used.
Nil service charge
For those who wish to pay only for units they have actually used.
Ways to pay your bill
- Direct Debit
- Postal Order
- Cash
- Cheque
Special Services
Energyplus Air Miles and Energyplus Argos are packages available that allow customers to collect Argos points and Air Miles every time they pay their bill.
| Fuel Mix Information – Where Electricity Comes From | |||||||
| Coal % | Natural Gas % | Nuclear % | Renewable % | Other % | CO2 emissions per kg/kWh | Radioactive Waste per g/kWh | |
| 29.5 | 57.3 | 4.1 | 7.5 | 1.6 | - | - | |
SSE major ongoing dispute re latest bill. They just make up dates and readings to fit their user profile for me, telling me the previous bills contained readings different to those printed on them. All seams to have started when new meter was fitted, ie daily usage soared app. 200% over night!
Southern Electric Gas have treated my wife and mother in law very badly. There was a gas leak at their property in a pipe between the meter and the gas boiler. National Grid issued a warning notice. The house is council owned. Southern Electric are pressuring my wife and mother in law to pay for the gas lost in the gas leak.
I have osteoporosis am 60 years old and have two disabled children of 17 and 14 years. I have a meter for gas and one for electric. They were put in 2009. I am spending huge amounts per week for gas and electric. It has got me down it seems that the meters are just eating the money. Where can I go for help. I can’t change my provider while i have these meters.
The meters were put in due to debt about £350 electric and £750 gas due to circumstnces beyond my control I have been paying back the debt through a key in the electric meter and a card in the gas meter. Southern electric has placed the gas meter so low down that we all find it painful to place the card into the slot. This has been going on for such a long time that the debt must have been paid by now.
27 Jan, put £30 on the key meter, checked 4th Feb, £25 used over the 8 days, normally it would last 14 days. Even with the cold weather that’s going on, we haven’t turned on any extra electricals. At this rate, our bill for monthly electric will have raised form £60 per month to £100 per month, which is outlandish for just using electricity.
My mum is paying for electricity and the bill came yesterday, we have to pay £475 for 3 months.We have 3 heaters in our house and we were using just one heater every night because it was cold. How come just 2 people have to pay £475!!
When did they change to having no off peak on standard rate. We are being bleed dry by these companies.