ScottishPower
Contact Details
Manweb House
Kingsfield Court
Chester Business Park
Chester
CH4 9RF
Contact Information
- General enquiries 0845 270 6543
- Email customer.services@scottishpower.co.uk
* Open: Mon – Fri 8am – 8pm and Sat 9am – 5pm excluding public and bank holidays
General Information
In 1995 Manweb and ScottishPower merged, and combined they provide 2.5 million homes in the UK with power.
Your serviceswill still be provided through the same pipes, cables and lines and Lloyds will take care of the switch so there will be no charge. Lloyds TSB claim it can take ‘less than 10 minutes’ to sign up and that the cost of your bills should be lower.
Selling points
- Manweb research into renewable energy sources beyond what a number of other suppliers do, and ScottishPower own hydro-electric and wind farms across the UK.
- Promise to deliver quality and value for money services.
Supplier services
- Green
- Online
- Dual Fuel
- Fixed Billing
Packages on offer
Standard gas tariff
Gas package for most users
Standard electricity tariff
Electricity for most users
Gas & Electricity Package
Save more money by getting both your gas and electricity from ScottishPower/Manweb.
Online energy service
You can save even more money by opting for paperless billing and ScottishPower/Manweb’s online account service.
No standing charge service
You can opt to pay no standing charge, so that all you pay for are the units you use.
Green energy tariff
ScottishPower/Manweb offers various options for customers wishing to take the more environmentally friendly options.
Prepayment option
It is possible to use a top-up option to use prepay for your gas and electricity account.
Ways to pay your bill
- Direct debit/standing order
- Online
- Credit/debit card
- Cash/cheque through bank/post office
- Prepayment
| Fuel Mix Information – Where Electricity Comes From | |||||||
| Coal % | Natural Gas % | Nuclear % | Renewable % | Other % | CO2 emissions per kg/kWh | Radioactive Waste per g/kWh | |
| 47.7 | 41.1 | 4.1 | 5.9 | 1.2 | 0.590 | 0.0005 | |
Can not get a bill from them they say they send one every 6 months have now been in our flat 2 years but still no bill and I pay monthly by D/Debit. I am going to switch as although I’ve asked for bills they never send them.
Great company. Never had a problem with them.
Every year I compare the prices of all energy suppliers and I change supplier to the one offering the best deal for me.
I have changed from and to Scottish power on three occasions and I have never had a problem with them. My changeover of supplier has always been problem free and my bills have always been correct.
I can’t understand why some people seem to fall through the system and have so many problems. I think that in some cases the public need to communicate better and if they are getting nowhere by phone then either ask to speak to someone else or write to the company. This company can not block people from switching provider so I can’t understand why some people here say that they have done this to them. Just visit U-switch and use the link on there dummies.
Scottish power to me has a zero rating, two adults in the house always been in credit, new meter fitted and all of a sudden payments went up, now in debt, haven’t had a bill since jan 2010 and both out working from 7am till 7pm and they tell me I’m using more electricity than last year, totally disgusting and out of order.
What is the best time to use electricity??
Yes what is the best time to use electricity??
Ridiculously expensive, I’ve got storage heaters, hardly ever put them on, even in winter – bills work out to £40 plus a week!!!
Don’t sign up with Scottish Power.
Scottish Power will not agree my change to another supplier until they have spent a month harassing me not to change. This company will do anything not to lose customers for their overpriced services. A switch should take 4 weeks – I am into my 2nd month because Scottish power are dragging their heels over the switch.
Utterly rubbish company, don’t supply bills, rip you off by ‘forgetting’ to advise you of standing charges on an empty property etc etc etc
Don’t go near them unless you want high bills with rubbish customer service
Since 2009 our monthly charges to Scottish Power have been increased by over 40% while our level of consumption is broadly unchanged. We have found their response to emails is poor – either no reply or they fail to deal with the issue being raised. Our current tariff claims to be ‘discounted’ but as far as I can tell this amounts to little more than 2%.
At the end of our contract we will be finding another supplier.
I have oil central heating, can this be converted to electricity?