Contact Details
Scottish Hydro-Electric
PO Box 7506
Perth
PH1 3QR
Contact Information
- Customer Enquiries 0845 300 2141
- Email customerservice@hydro.co.uk
General Information
Scottish Hydro-Electric is part of the Scottish and Southern Energy Group (SSE), and supplies 430,000 of SSE's 5 million customer base.
Selling points
- Benefit from low cost energy and excellent customer service.
- Collect Air Miles and Argos points with your energy use.
- Take up the RSPB energy plan - claimed to be the most environmentally friendly energy plan available.
- Savings for direct debit customers.
Supplier services
- Dual Fuel
- Green
- Economy 7
Packages on offer
Electricity Domestic Standard
Standard electricity, where units are charged at the same rate, regardless of the time they are used.
Electricity Economy
This package is suitable for households where over 15% of electricity is used at night, as units are charged at a cheaper rate during the night-time.
Gas Standard
Standard gas, where units are charged at the same rate, regardless of the time they are used.
Nil service charge
For those who wish to pay only for units they have actually used.
Ways to pay your bill
- Cash
- Cheque
- Direct Debit
- Postal Order
Special Services
EEnergyplus Air Miles and Energyplus Argos are packages available that allow customers to collect Argos points and Air Miles every time they pay their bill.
| Fuel Mix Information - Where Electricity Comes From | |||||||
| Coal % | Natural Gas % | Nuclear % | Renewable % | Other % | CO2 emissions per kg/kWh | Radioactive Waste per g/kWh | |
| 29.5 | 57.3 | 4.1 | 7.5 | 1.6 | - | - | |
Comments
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NB: We have no connection with the electricity companies, if you have a specific enquiry relating to your service, please contact the company direct.
I have moved out from my flat on September 18th, and though I have asked for my "zero balance" since then, I have not received it (and today's November 5th!!!) It's unbelievable, and indeed a very bad way to treat customers.
Posted by Dr. Mariano Raiz, 05th November 2007Hydro Electric also install key and card meters but the rate paid for electricity via these is very high and not clearly explained to customers. It is possible to accrue debt when you have a meter even though meters are designed to prevent this. They do not send anyone to read the meter or change the tariff but they increase the cost and the householder is left with a debt because of this.
Posted by Graeme D Robertson, 23rd May 2007