E.ON Energy
Contact Details
E.ON Energy
PO Box 7750
Nottingham
NG1 6WR
Contact Information
- General enquiries 0845 059 9905
- Email Feedback Form
General Information
E.ON (formerly Powergen) is one of the UK’s leading power and gas companies – generating and distributing electricity and retailing power and gas to millions of homes and businesses in the UK.
Selling points
- E.ON offers a range of home energy services, including boiler and central heating installation and maintenance.
- E.ON is also one of the leading green developers, owners and operators of wind farms in the UK today.
- Earnings for Tesco Clubcard Holders.
Supplier services
- Online Extra Saver 4
- Guarantee 4
- Standard
- Price Protection
- Go Green
- Dual Fuel
Packages on offer
Business cover
Standard gas tariff
Gas package for most users – with removed standing charges so you only pay for what you use.
Standard electricity tariff
Electricity for most users – with removed standing charges so you only pay for what you use.
Direct debit discounts
E.ON offers a discount to customers who pay by direct debit.
Dual fuel package
E.ON offers discounts to customers who buy both gas and electricity from them. These discounts are increased if you also pay by direct debit.
Green tariffs
E.ON offers a variety of green tariffs for the environmentally aware customer.
Ways to pay your bill
- Direct Debit
- Prepay using card or key
- Cash
- Cheque
- Over the phone
Special Services
Age concern tariffs, designed with elderly customers in mind, include a number of features:
- Free early-warning hypothermia thermometer
- Three free carbon monoxide detectors
- Free advice on saving energy in your home
- Free energy saving light bulbs
- Cold weather rebates for the winter months
| Fuel Mix Information – Where Electricity Comes From | |||||||
| Coal % | Natural Gas % | Nuclear % | Renewable % | Other % | CO2 emissions per kg/kWh | Radioactive Waste per g/kWh | |
| 56.2 | 33.3 | 8 | 0.5 | 2 | 0.642 | 0.001 | |
I had one of e-ons reps come round last year he told me and my wife all we had to pay was £65 a month capped until July this year six months down the line they are after £1500 of me thanks e-on.
For those who have had problems with any energy supplier I would recomend calling OFGEM (ofgem.gov.uk/CustomPages/Pages/Contactus.aspx) which is the regulator for energy suppliers they are now part of the consumerdirect.gov.uk group that will deal with any problems and while run by the government they actually help
Had a bill from u today said I owe u 8,182.90. I have been on a paymeter since they come out haven’t owed money in many years so I am asking u to look in it this I will give 14 days then I will change supplier and seek advice please get back to me as soon as possible.
I have a electric meter, ran out of credit so used the emergency till i could get 2 the shop. I have £5 emergency credit which 2 my dissapointment ran out within 4hours!!! could u imagine what would have happened if i put my emergency credit on before i went 2 bed. Never had this problem with any1 else.
Absolutely rubbish. I have had major bills for 700 pounds and higher. I am a single mother and they made me pay these even though I am sure iv used nothing like this as I’m full time working and no1 at home everyday from morning till late evening. Ridiculously appalling.
Be warned if you are paying by direct debit as eon now will only send you your bills every 6 months instead of quarterly as before. They say this is ‘greener’ as it saves paper. What it really achieves is if you are in credit they can hang onto your money longer, and if in debit you may be hit with a large increase in your monthly payments. I am changing to a company that continues with quarterly billing.
I have been trying to arrange paper billing with you I am afraid you do not have any means other than phoning you. I think it’s rather bad that company like yourselves has to have an 0845 number!
Pathetic….. phoned them to get some quotas and got told to go online instead….
Monthly bill average £22.55 maid up of rip of price of standing charge per month of £14.66 which leaves electricity used £7.89. is this normal
On hold six minutes and transferred to three people, just wanted to provide meter readings, wouldn’t touch with a bargepole.