Good Energy
Average Customer Rating:
Contact Details
Good Energy
Monkton Reach
Monkton Hill
Chippenham
Wiltshire
SN15 1EE
Contact Information
- Sales enquiries 0845 456 1640
- Fax 01249 766 091
- Email enquiries@goodenergy.co.uk
General Information
Good Energy obtains all its electricity from wind farms, hydro- and solar-power generators, making it an excellent environmentally friendly option.
Good Energy, as the UK’s only dedicated 100% renewable electricity supplier, are investing in new sources of renewable energy and support a growing community of over 7,000 independent generators.
Selling points
- Know that your electricity usage is creating minimal CO2 damage!
Supplier services
- Economy 7
- Green
Packages on offer
Economy 7
Good energy offers an economy 7 tariff, meaning that you can save money if you use more than 15% of your total electricity at night.
Electricity Standard
Standard electricity supply for most users.
Ways to pay your bill
- Direct Debit
- Prepay
- Cash
- Cheque
| Fuel Mix Information – Where Electricity Comes From | |||||||
| Coal % | Natural Gas % | Nuclear % | Renewable % | Other % | CO2 emissions per kg/kWh | Radioactive Waste per g/kWh | |
| 0 | 0 | 0 | 100 | 0 | 0 | 0 | |
They’re excellent – go for it and do your bit for the planet!
Swapped from SWALEC and wouldn’t go back. These people are great, pleasant, service is excellent, no rude gits, no terrible bills. And, Good Energy. What could be better? Looking at all the other companies and all of the terrible experiences, I wonder why not everyone uses these people.
Efficient, conciencious and when you ring them up you feel like you are talking to a real human being who isn’t working from a script. A major improvement on my previous suppliers quiet apart from their green credentials
The only energy company that has managed to convince me that their green electricity retail scheme is genuine and worthy of the title. Excellent and friendly service and great additional information. Glad to see the company is also one step ahead of the RHI by offering subsidies for RH; even though I can’t take advantage of it at the moment, I’m happy to contribute the notional levy.
I have been with Good Energy since they founded. They have great customer support if you want to move house or just ask a question. Just knowing your energy is 100% renewables makes you think differently about it and think how you use it.
By far the most expensive energy supplier I have ever had – EVER. My bill arrived this morning and at first I thought there had been a clerical error. I am now in the process of setting up a payment plan something I have never had to do before. On the phone the lady confirmed that they are 12.5 percent more expensive than other suppliers, this is not advertised on any of their marketing and contradictory to other reviews so I am bemused and still in debt. I simply can’t afford to stay with Good Energy and I advise anyone to double check before signing up and getting stung by a huge bill!!
Left this company after Ecologist article criticising their inflated claims. Don’t invest enough in new technologies. Nothing special, though customer service very responsive.
Friendly, helpful and no hitches so far!
I can’t understand Rebecca Needham’s comments — it was quite clear to me when I signed up that Good Energy would be more expensive. I understand this to be the cost of ensuring that the electricity is sourced from renewable sources.
Mr. Michael Maguire, do you think this is a good company???