Equipower (EBICo)
Contact Details
EBICo Ltd
PO Box 354
Witney
OX29 7WN
Contact Information
- New sales enquiries 0800 458 7689
- Current customer service 0800 096 6344
- Email info@ebico.org.uk
General Information
Equigas and Equipower are part of EBICo which was launched in 1999. Equigas launched an innovative domestic gas tariff which enabled customers paying by direct debit to share savings made by their payment method, with pre payment meter customers. Lower prices can then be offered to of often lower income households.
Selling points
Equigas and Equipower claim to have the only tariffs in the country which offer a fair price to all consumers by charging customers the same unit rate no matter how they pay or how much energy is used.
Supplier services
- Dual Fuel
Packages on offer
Equipower charges a different price depending on which area of the country you live in. You can find out the prices for your area here.
Equipower has no standing charges and charges the same rate no matter how much you use or how you pay. They have two tariffs: General Domestic (single rate) and Economy 7 (two rate)
Ways to pay your bill
- Use pre-payment meters
- Pay bills quarterly
- Pay by Direct Debit
- Weekly payment at the Post Office
In addition, Equipower now offer a deal to those customers who wish to generate
their own electricity from a renewable source (wind or water turbine or
photovoltaic panels). They will supply and fit, all for free, to any Equipower
customer who wishes to install renewable microgeneration, an export meter
and they will also take on all the registration paperwork for them. They will then pay
the customer 4p/kWh for all the electricity they generate and an additional 3.8p/kWh
for all the electricity they export to the grid.
| Fuel Mix Information – Where Electricity Comes From | |||||||
| Coal % | Natural Gas % | Nuclear % | Renewable % | Other % | CO2 emissions per kg/kWh | Radioactive Waste per g/kWh | |
| 29.5 | 57.3 | 4.1 | 7.5 | 1.6 | - | - | |
Why do so many people appear brain dead – The person above complaining that EBICO uses a 0845 number is missing a very important point – That EBICO must make a degree of profit to cover their operating expenses. What a fool. My experience of EBICO is good. I prefer to pay my bills by cheque not direct debit, their system allows you to do this. Another positive is their prices – I have searched USWITCH monthly looking for a cheaper supplier but EBICO always comes out on top for payment upon presentation of bill. Yes it’s possible to find cheaper tariffs but these are all online accounts and payment must be made by direct debit. Other suppliers also hold you to a fixed period whereas EBICO customers are free to change provider whenever they wish. I live in Kent and for me this represents outstanding value for money compared to the others.
Used to be with Eon, long term customer, twice they screwed up, claiming I was no longer a customer of theirs for gas and then electric. Eventually did the work for them and found I was, apparently it was my fault. 1st time no alternatives that seemed any good. 2nd time found Equipower.
They are a reseller for southern electric and scottish hydro etc depending on where you live
Am now being charged for what I use instead of estimates, so a refund due soon. Gas is £7 per month and electric is £21 per month
Get the odd email offering lower prices, some have been lower, but the customer service rating is so poor that for the small amount of money saved am not interested. Most of the time, it is more expensive.
No complaints, easy to understand bills, no minimum spends